Delivery
How much is delivery?
Delivery is free to one UK mainland address, although there are exclusions. Areas NOT included: Ireland, Scilly Isles, Isle of Man, Scottish Islands, Guernsey, Jersey and any other offshore addresses around the UK. Some addresses in the Scottish Highlands may also have a small surcharge applicable. If you require delivery to a non-mainland or Scottish Highlands address, please contact us for a delivery price prior to placing your order.
When will my order be dispatched?
As long as cleared funds have been received, we can print and dispatch most orders within 1-8 working days (see Turnaround Times). Once ready, orders bound for a UK mainland address are dispatched using a next working day courier service.
Do I have to sign for my delivery?
Please ensure that the delivery address provided has somebody present as all deliveries must be signed for. If you are not present when the courier calls a card will be left, you must then contact the courier service to arrange re-delivery. All goods delivered must be checked by the customer prior to signing the courier's acceptance form, any damaged boxes must be checked inside thoroughly. In the event of damaged goods the customer must refuse the delivery, or sign for it as 'received damaged' and notify us within 2 working days.